Support

We're here to help.

Find answers, explore helpful resources or contact our support team.

PetStation for iOS

Available on the App Store

Download PetStation and manage your pet's health, appointments and more.

Shalemis support headset illustration

We're here to make things easy

Our goal is to provide simple, friendly and efficient support. Choose a topic below to find help quickly, or contact our team directly. We typically respond within 24 hours.

Secure & private

Your data and privacy are our priority.

Fast response

We aim to reply within 24 hours.

Here to help

Real people. Real support. Always.

Help categories

Getting Started

New to PetStation? Learn the basics and get started.

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Account & Billing

Manage your account, subscriptions and billing.

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PetStation

Everything about the app's features and functionality.

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Technical Support

Troubleshooting, bug reports and technical help.

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Privacy & Security

Data protection, privacy policy and security.

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Frequently asked questions

Still need help?

Our support team is here to assist you. Reach out and we'll get back to you as soon as possible.

Contact Support

Or email us directly at support@shalemis.com

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